Privacy Policy
A legal disclaimer
Effective Date: 25 July 2025
At Balloonzandpropz, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website or services.
1. Who We Are
Balloonzandpropz is an events and decor business based in Maidstone Kent and London, UK. We provide services including balloon decoration, proposal setups, event furniture and props hire for private and corporate events.
Website: \[Insert your Wix website URL]
Contact: 07716 550713
2. What Information We Collect
We collect both personal and non-personal information to help deliver our services effectively. This may include:
**Name**
**Email address**
**Phone number**
**Postal address**
**Event details** (e.g. event type, date, venue)
**Payment details** (processed securely via third-party platforms)
We also collect anonymous usage data through cookies to improve user experience.
3. How We Use Your Information
We use the information we collect for the following purposes:
* To respond to enquiries and provide quotations
* To deliver services and fulfil bookings
* To communicate with you about your event
* To send invoices or payment reminders
* To improve our services and website
* For marketing, promotions, and updates (only if you've opted in)
4. Sharing Your Information
We do **not sell, rent, or trade** your personal data. We may share your information with trusted third parties only when necessary, such as:
* Payment processors (e.g. Wix Payments, PayPal)
* Event collaborators (e.g. florists, photographers) when required for your booking
* Legal authorities when required by law
5. Data Security
Your privacy is important to us. We implement appropriate technical and organisational measures to safeguard your information. While we strive to protect your data, no method of transmission over the Internet is 100% secure.
6. Your Rights
Under the UK GDPR, you have the right to:
* Access the personal data we hold about you
* Request correction or deletion of your data
* Withdraw consent at any time
* Object to processing for direct marketing
* Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise any of your rights, contact us at
7. Cookies
This website uses cookies to enhance your browsing experience. You can adjust your cookie preferences in your browser settings. For more information, see Wix's [Cookie Policy](https://support.wix.com/en/article/cookies-and-your-wix-site).
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: \[Insert email]
📞 Phone: 07716 550713